Terms of Service

• § 1. GENERAL PROVISIONS

  These Terms of Service are addressed to individuals visiting the PILANDIS website at: https://pilandis.com.

  The website https://pilandis.com is operated by PILANDIS unregistered activity. Co-founders - Bohdan Ilchuk, Ernest Chrzan, Roman Putkov, Mariia Putkova, Aleksandra Okołowicz, Nelia Shcherban.

  e-mail: info@pilandis.com

• § 2. DEFINITIONS

  The following terms used in these Terms of Service mean:

  Terms of Service – these Terms of Service of the Service, referred to in Article 8 of the Act of July 18, 2002, on the provision of services by electronic means (consolidated text: Journal of Laws of 2020, item 344, as amended).

  Website – the website operated by the Publisher at the address: https://pilandis.com.

  Publisher – company under the name PILANDIS unregistered activity. Co-founders - Bohdan Ilchuk, Ernest Chrzan, Roman Putkov, Mariia Putkova, Aleksandra Okołowicz, Nelia Shcherban.

  User – any entity visiting the Website, including those using Electronic Services.

  Electronic Services – electronic services provided by the Publisher or another entity within the Website under the terms specified in the Terms of Service.

• § 3. TERMS OF SERVICE

  The Terms of Service include, in particular:

  a) rules for using the Website

  b) information about the content posted within the Website,

  c) types and scope of electronic services provided via the Website,

  d) conditions for entering into and terminating contracts for the provision of electronic services,

  e) conditions for providing electronic services, including:

  - technical requirements necessary for cooperation with the IT system used by the service provider,

  - prohibition of the service recipient from providing unlawful content;

  f) rights and obligations of the Parties,

  g) principles of the Publisher's liability,

  h) procedure for handling complaints.

  The Publisher provides services in accordance with the Terms of Service.

  The Terms of Service are made available to Users free of charge through the Website in a form that allows them to be downloaded, preserved, and printed.

  The User is obliged to familiarize themselves with the Terms of Service before entering into a contract with the Publisher and starting to use electronic services.

  Using the Website and electronic services means that the User has familiarized themselves with the content of the Terms of Service, agrees to their conditions, and undertakes to comply with them.

• § 4. TECHNICAL CONDITIONS FOR USING THE WEBSITE

  A condition for fully using the services provided on the Website is that the User uses a device connected to the Internet and equipped with a web browser.

  The Publisher is not a provider of data transmission or telecommunication services. All costs associated with data transmission services or telecommunication services required to use the Website are borne by the User based on separate contracts concluded with the providers of the aforementioned services.

  The Publisher declares that the public nature of the Internet and the conclusion and execution of contracts for the use of Electronic Services, including the use of the Website, may be associated with the risk of obtaining, appropriation, or modification of User data by unauthorized persons. Consequently, the User should apply appropriate technical measures to minimize the aforementioned risks, including antivirus programs or tools that protect the identity of individuals using the Internet.

• § 5. ELECTRONIC SERVICES

  Through the Website, the Publisher may offer the following Electronic Services:

  a) contact form,

  b) content published on the Website,

  c) newsletter.

  The provider of Electronic Services may be the Publisher or another entity specified in accordance with the Terms of Service.

  Electronic services within the Website are provided 7 days a week and 24 hours a day at the request of the User.

  The place of providing electronic services via the Service is the territory of the Republic of Poland.

  Using Electronic Services is free of charge unless otherwise specified in the content of the Terms of Service.

  There is no minimum duration of obligations arising from the contract for the provision of Electronic Services.

• § 6. CONTACT FORM

  The Publisher provides the User with the ability to contact the Publisher via a contact form on the Website. Using the contact form, the User can inform the Publisher of their desire to establish cooperation or contact the Publisher on another matter at the User's discretion.

  The contact form is activated by clicking the 'Contact' button visible in the top right corner of the Website and on the 'Contact Us' subpage.

  The contract for providing services using the contact form is concluded when the User enters the required data into the form and submits it to the Publisher by clicking the 'Send' button or an equivalent.

  In the form, the User provides the following data: (i) first and last name, (ii) email address, (iii) message content.

  Acceptance of the Website's Terms of Service and Privacy Policy by checking the appropriate consent placed below the form is mandatory and necessary to use the Electronic Service. Failure to provide consent prevents the use of the Electronic Service.

  The contract for providing the Electronic Service of the contact form is concluded for a specified period and is terminated upon sending information via the form to the Publisher.

• § 7. CONTENT PUBLISHED ON THE WEBSITE

  The website publishes content related to the Publisher's activities and issues related to IT services that may be useful for Users when using IT services.

  The contract for providing the Electronic Service of access to content on the Website is concluded when the User enters the Website and lasts until the browser is closed. The User can terminate the contract for providing the Electronic Service of access to content on the Website at any time by closing the browser in which the Website is displayed.

  Within the Website, the Service Provider may provide informational content 'for download' independently and at the User's request, including advertising materials, as well as containing redirects to external services. The Service Provider is not responsible for content provided on external services, and the User is obliged to comply with the provisions of the regulations of the respective service.

• § 8. RULES FOR USING THE SERVICE AND ELECTRONIC SERVICES

  Users are obliged to use the Website and Electronic Services solely in a manner compliant with the law and the Terms of Service.

  Within the Website and within Electronic Services, it is prohibited for the User to provide content of an unlawful nature. In case the Publisher receives an official notification or a credible message about the unlawful nature of the data stored or provided by the User, the Publisher may restrict access to this data.

• § 9. LICENSING CONDITIONS

  All rights to the Website, content published within Electronic Services, as well as graphic materials presented on the Website belong exclusively to the Publisher or the Publisher is entitled to use them and grant licenses to Users. These contents may constitute works within the meaning of the Act of February 4, 1994, on Copyright and Related Rights and are subject to legal protection.

  The User is authorized to use the Electronic Services solely for their own needs (non-commercial license).

  It is prohibited to:

  a) reproduce, record, or otherwise copy the Website, content available on the Website, Electronic Services, or parts thereof,

  b) present and share content within Electronic Services or parts thereof with third parties,

  c) sell, rent, or loan content within Electronic Services or parts thereof to third parties,

  e) make any changes to the content within Electronic Services or other types of modifications,

  f) any other use than for the User's own purposes.

• § 10. COMPLAINTS

  The User may file a complaint related to the functioning of Electronic Services via an email message sent to: info@pilandis.com

  In the content of the complaint, the User should include data that allows their identification to inform them about the resolution of the complaint, i.e., first and last name, email address, and correspondence address if the User wishes to receive a response by mail. Additionally, in the complaint, the User should specify a description of the subject of the complaint and the User's demand related to the filed complaint.

  The Publisher will resolve the complaint no later than within 14 calendar days from the day of filing the complaint. The Publisher will inform the User about the resolution of the complaint in a manner corresponding to the way the complaint was filed.

  If the data or information provided in the complaint require supplementation, the Publisher, before processing it, will ask the User to supplement it in the specified scope.

• § 11. PERSONAL DATA

  The administrator of the Users' personal data is the Publisher, i.e., PILANDIS unregistered activity. Co-founders - Bohdan Ilchuk, Ernest Chrzan, Roman Putkov, Mariia Putkova, Aleksandra Okołowicz, Nelia Shcherban.

  The Publisher may process Users' personal data in accordance with the principles detailed in the Privacy Policy.

• § 12. LIABILITY

  The Publisher is exempt from any liability for claims related to the use of the Website or Electronic Services due to non-compliance with the Terms of Service or the regulations of individual Electronic Services, including claims filed by the User.

  The Publisher is not liable, within the limits permitted by law, for:

  a) disruptions in the functioning or difficulties in accessing the Website, Electronic Services, or specific functionalities caused by circumstances for which the Publisher is not responsible, including actions by telecommunications operators, third parties providing the aforementioned Electronic Services on the Website, and providers of tools necessary for using the aforementioned resources;

  b) inability to use the Website or Electronic Services or difficulties in using them due to the User not meeting the necessary technical requirements referred to in the Terms of Service,

  c) disruptions in the functioning or difficulties in accessing the Website or Electronic Services due to the Publisher performing maintenance, improvements, or technological changes,

  d) consequences of force majeure,

  e) consequences of actions by third parties, including the User, for which the Publisher is not responsible,

  f) any actions taken by the User as a result of using the Electronic Services,

  g) effects of the User providing false or incorrect data to use the Electronic Services,

  h) against third parties to whom the User has provided access to the Electronic Services,

  The Publisher is liable for compensation for non-performance or improper performance of the contract for the provision of Electronic Services arising solely in connection with circumstances for which the Publisher is responsible, and only to the extent of actual damage, i.e., liability for lost profits is excluded. The Publisher's liability under warranty and guarantee is excluded. This provision does not apply to the User who is a Consumer, i.e., a natural person entering into a legal transaction with the Publisher not directly related to their business or professional activities.

• § 13. FINAL PROVISIONS

  The Publisher reserves the right to change the Terms of Service for important reasons, in particular in the event of changes in the law, introduction of new functionalities or the start of providing new services, changes in technical conditions for providing services, changes in the conditions provided by third parties to the Publisher necessary for providing services, organizational changes or legal transformations of the Publisher.

  In the case of Electronic Services that do not have a continuous nature, changes to the Terms of Service take effect from the moment the new version of the Terms of Service is made available on the Website.

  Contracts for the provision of such services are governed by the Terms of Service in effect at the time of the contract conclusion.

  All questions, opinions, and requests regarding the functioning of the Website can be directed to the email address: info@pilandis.com

  Matters not regulated by the Terms of Service are subject to the provisions of Polish law, in particular the Civil Code and the Act of July 18, 2002, on the provision of services by electronic means.

  A User who is a Consumer has the right to use out-of-court methods of handling complaints and pursuing claims. Detailed information regarding procedures and access rules to them is available at the headquarters and websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, provincial inspectors of the trade inspection, and on the website of the Office for Competition and Consumer Protection at www.uokik.gov.pl. A Consumer can also submit their complaint, for example, via the EU online platform ODR, available at: https://ec.europa.eu/consumers/odr/.

  Disputes between the Publisher and a User who is not a Consumer or an Entrepreneur under Consumer Law will be resolved by the court competent for the location of the Publisher.

  The Terms of Service come into effect on December 12, 2024.

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